IT Solutions Outsourcing

Your Complete IT Department,
Delivered.

A senior-level engineering team without the overhead of building and retaining one in-house. We take full ownership of scoped work — design, development, testing, deployment, and maintenance — with clear accountability at every stage, and you work with the engineers who are actually building your system.

Application DevInfrastructureHelp DeskCybersecurityCloudData

Our engineering team modernised the core banking infrastructure of a Tier-1 Kenyan bank, reducing system downtime by 80% and cutting legacy maintenance costs by 60%.

70%
Lower Operating Cost
Up to, on digital operations
80%
Less Downtime
Tier-1 bank core banking
60%
Lower Maintenance Cost
Legacy systems, same bank
24/7
Support Coverage
Across time zones
Core Services

Three Pillars of IT Excellence

Outsourcing that covers every critical area of your technology operations, owned by one accountable team.

Application Development & Maintenance

Software built to do what it was designed to do — on time, within scope, and without the technical debt that forces an expensive rewrite in three years. Web, mobile, API, and enterprise integration, full lifecycle.

3x candidate matching for a fintech client
Time-to-hire reduced 60%+
Architecture review before any build
Automated CI/CD pipelines
Learn more

Infrastructure Management

Cloud, on-premises, database administration, and network security under one team with 24/7 monitoring. The same infrastructure work cut a Tier-1 bank's downtime by 80%.

80% less system downtime (Tier-1 bank)
60% lower legacy maintenance cost
Proactive threat monitoring
Cloud cost and capacity optimization
Learn more

Technical Support & Help Desk

Multi-tiered IT support with defined SLAs, automated ticket routing, and knowledge base management to free your senior staff for strategic work. RPA and AI cut average resolution time 40% for a telecoms client.

40% faster average resolution (telecoms)
Defined SLAs and escalation paths
24/7 multilingual support
Self-service portal included
Learn more
Extended Capabilities

Beyond the Core

Specialized IT services to support every aspect of your technology infrastructure.

Cybersecurity Operations

24/7 security monitoring, threat detection, and incident response

Cloud Migration

Migration to cloud platforms planned to keep downtime to a minimum

Data & Analytics

Data strategy, governance, and business intelligence

Network Operations Center

Proactive network monitoring and performance optimization

Why McDorcis

Why Outsource With Us?

We don't just manage your IT — we become an extension of your team. Our specialists integrate with your workflows, tools, and culture, and they understand your business because that is how we onboard every client — at up to 70% lower cost than building the same team in-house.

Cost Savings

Reduce the cost of digital operations by up to 70% with our Nairobi team

Faster Delivery

Accelerate development cycles with dedicated, scalable teams

24/7 Coverage

Round-the-clock operations across global time zones

Security First

SOC 2 compliant with enterprise-grade security protocols

Ready to Optimize Your IT Operations?

Get an IT assessment and see how our outsourcing team can modernise your technology operations while reducing the cost of running them by up to 70%.

SOC 2 Compliant
ISO 27001 Certified
24/7 Global Support
NDA-Protected
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202, Madonna House,
Westlands Road,
Westlands,
Nairobi, Kenya

T: +254704093039

E: info@mcdorcis.com

@mcdorcis.com 2026

emailinfo@mcdorcis.com
email+254704093039