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BANKING AND INSURANCE

At McDorcis Solutions, we recognize the critical role that efficiency, accuracy, and customer satisfaction play in the banking and insurance sectors.

Our Services

Customer Support and Engagement

Offering 24/7 multilingual call centers to address customer inquiries and complaints promptly and managing client onboarding, account queries, and policy servicing with personalized care.

Claims Processing and Verification

Streamlining insurance claims with faster processing and accurate documentation. Reducing turnaround times while maintaining compliance with regulatory standards.

Loan and Policy Administration

Handling end-to-end processes for loan applications, approvals, and disbursements. Managing policy renewals, endorsements, and cancellations efficiently.

Back-Office Operations

Ensuring accurate data entry, document management, and compliance reporting. Supporting financial reconciliation, billing, and payment processing.

Have you considered how

Customer service contributes to Customer success?

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202, Madonna House,
Westlands Road,
Westlands,
Nairobi, Kenya

T: +254704093039

E: info@mcdorcis.com

@mcdorcis.com 2023

emailinfo@mcdorcis.com
email+254704093039